Fast Shipping
Secure Payments
Fast Shipping
Most Items shipped same day
Secure Payments
Your card information will not be stored on our servers
Flat rate Shipping
Applies only to retail purchases
Most Items shipped same day
Your card information will not be stored on our servers
Applies only to retail purchases
Help and FAQ
Yes. Most of our products are vegan-friendly. If a product is not vegan, it will be clearly labelled in the ingredients list.
No. Our skincare range is free from parabens, most sulfates, and low synthetic fragrances. We aim to keep our formulas as natural and gentle as possible.
Yes. Our products are carefully formulated and tested with volunteers to ensure they are safe, effective, and suitable for a wide range of skin types.
Yes, in some products. Preservatives are important to ensure safety and prevent bacteria or mold growth. We only use preservatives that are safe, gentle, and approved for skincare.
Yes. We use as many natural ingredients as possible. Some materials are man-made but are still classified by the FDA as “natural” and designed to be as close to nature as possible. Many are also food-grade, making our products safer and gentler on the skin.
Store your products in a cool, dry place away from direct sunlight to maintain their freshness and effectiveness.
Our products generally have a shelf life of 12–24 months unopened and 6–12 months once opened, depending on the product. Always check the packaging for best-before dates.
Soap in general does not have a strict expiry date. However, for the best experience, we recommend using it within 24 months to enjoy maximum freshness and fragrance.
Most of our products are safe to use during pregnancy and breastfeeding. However, we recommend consulting with your healthcare professional before starting any new skincare routine.
This depends on the product. Usage guidelines are provided on each label, but as a general rule:
Cleansers: daily use
Moisturisers: morning & night
Serums or treatments: 2–3 times per week or as directed
Sorry, we don’t. Standard shipping is available at checkout for a flat rate of $5.00 throughout Australia.
Currently, we only ship within Australia and New Zealand. Other International shipping will be available soon — stay tuned!
Yes. Once your order has been dispatched, you’ll receive a tracking number via email so you can follow your package’s journey.
We accept major credit cards, Stripe, and other secure payment methods listed at checkout.
Yes. We are committed to sustainability by sourcing responsibly, using natural ingredients where possible, and minimising our environmental footprint.
Yes. We use recyclable and eco-conscious packaging wherever possible, so you can enjoy your skincare while helping reduce waste.
Our products are made in small batches to ensure freshness, consistency, and quality control.
Yes. If your product arrives damaged or you’re not satisfied, please contact us within 2 days and we’ll be happy to assist with a replacement or refund. Please read our Refunds and Returns Policy for full details.
Please contact us immediately. If your order hasn’t been shipped yet, we’ll update the address. Once dispatched, we may not be able to change it.
Yes, but only if your order hasn’t been processed yet. Contact us as soon as possible and we’ll do our best to assist.
Sadly, no. All our products are stored in a protected warehouse environment to ensure you always receive the highest quality.
We’re proud to say our products are 100% Australian made in Melbourne. Our skincare range is carefully formulated to perform well in Australia’s unique and often harsh climate. Tested in extreme conditions, our products have earned the nickname “the drought breaker for your skin.”
We’re proud to say our products are 100% Australian made, right here in Melbourne!
Our skincare range has been carefully formulated to work in Australia’s unique and often harsh conditions. As we all know, the Australian climate can be tough on the skin, so our products have been self-tested in extreme weather — earning the nickname “the drought breaker for your skin.” Now that’s a bonus worth celebrating!
Our Head Office Is Located at 560 Lonsdale St Melbourne Vic 3000.
